Terms of Service

Last updated: 8 October 2026

Welcome to Wild & Whimsy.

This website, wildandwhimsy.au, is owned and operated by Wild and Whimsy Pty Ltd (“Wild & Whimsy”, “we”, “us” or “our”).

These Terms of Service (“Terms”) apply when you access our website, purchase our products or otherwise use our services.

By using this website or placing an order with us, you agree to these Terms.

Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law or any other rights that cannot lawfully be excluded.

1. About Wild & Whimsy

Wild & Whimsy is an Australian children's lifestyle brand offering sleepwear, books, creative products, accessories and related products.

Wild and Whimsy Pty Ltd
Australia

Website: wildandwhimsy.au
Email: hello@wildandwhimsy.au

ABN: [Insert verified ABN]
ACN: [Insert verified ACN]

2. Using Our Website

You may use our website for lawful, personal and non-commercial purposes.

You must not:

  • use the website for unlawful or fraudulent purposes

  • interfere with the security or operation of the website

  • attempt to gain unauthorised access to our systems or accounts

  • introduce viruses, malicious code or other harmful material

  • copy or commercially exploit our website content without permission

  • impersonate another person or provide false information

  • use automated tools to scrape, reproduce or extract our website content without our permission.

We may restrict access to our website where reasonably necessary to protect our business, customers, intellectual property or website security.

3. Orders

By placing an order, you confirm that the information you provide is accurate and that you are authorised to use the payment method selected.

After placing an order, you will receive an order confirmation.

All orders are subject to product availability and acceptance by Wild & Whimsy.

If we are unable to fulfil an order, we will contact you and provide an appropriate refund for any amount already paid for products we cannot supply.

We reserve the right to decline or cancel an order where there is a reasonable basis to do so, including suspected fraud, payment problems, obvious pricing errors or stock availability issues.

If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method.

4. Product Information

We take reasonable care to ensure our product descriptions, photographs, sizing information and other product details are accurate.

However, colours and appearance may vary slightly depending on photography, lighting, screen settings and individual devices.

Because some of our products are printed or manufactured using textile and production processes, minor variations between products may occur.

Please read all product descriptions, sizing information, care instructions and age or safety information before purchasing or using a product.

Nothing in this section limits your rights if a product does not meet a consumer guarantee under Australian Consumer Law.

5. Sizing

Sizing information provided on our website is intended to help you select the most appropriate size.

Please review the relevant size guide before ordering.

Where you change your mind or select the incorrect size, any return or exchange will be handled in accordance with our Refund & Returns Policy.

Your rights regarding faulty or incorrectly supplied products are not affected.

6. Prices

All prices displayed on our Australian website are in Australian dollars (AUD) unless otherwise stated.

Prices and applicable shipping costs will be displayed before you complete your purchase.

We may change product prices from time to time. Changes will not affect an order that we